If you've lost sleep worrying about the technology your business relies on, you're not alone. When a system goes down or security is breached, getting the situation sorted as quickly as possible can be stressful, not to mention costly. For many companies, the solution has been to employ in-house IT support, but as more and more organizations are discovering, the peace of mind that in-house IT affords doesn't always balance the cost of having one or several full-time IT people on the payroll. Some businesses want the peace of mind and someone to perform the updates and monitoring but just can't or don't want to pay a full-time salary. In some cases, internal IT departments spend so much time sorting issues that there's little time left to devote to keeping their skills and knowledge up to date with current best practices. The solution is managed IT services, and this post...
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