No matter the industry, every business goes through cycles. Some months you can feel like you're run off your feet and scrambling to keep up with all of the new clients, orders and calls, while at other times of the year it can feel like you're doing a lot of thumb twiddling during business hours. It makes sense, then, that there are times of the year when you need the peace of mind that round the clock IT support provides, while having to pay a full-time employee to provide the same level of support when business is slow just isn't cost-effective. Last time, we talked about IT managed services, and specifically, the many ways a business can save money by choosing to go this route rather than having a full-time IT department or using a break/fix approach to manage the technology they rely upon. Well, another advantage is that IT...
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